Business Continuity ESG Blog

Why Your Moisture Log Might Matter More Than Their Dashboard

Written by William Tygart | 6/19/25 8:04 PM

You’ve probably walked into buildings where everything feels automated.
Sensors. Apps. Dashboards. Reports.

Someone says:

“We’re tracking all our ESG metrics in real-time now.”

And then you open a wall and find:

  • Wet insulation

  • Old microbial growth

  • No airflow

  • A long-forgotten pipe repair that never really fixed the issue

That’s when you realize:

All the dashboards in the world can’t replace what a restoration pro sees with a flashlight and a moisture meter.

🧠 AI Is Smart — But It’s Not on the Jobsite

AI is being used to:

  • Predict HVAC issues

  • Estimate water usage

  • Auto-fill ESG reports

  • Spot utility spikes

But here’s the catch:

  • It can’t see a slow leak under the stairs

  • It doesn’t smell musty air

  • It doesn’t crawl into the crawlspace

  • It doesn’t know the floor is still soft

That’s your job.
And in 2025, your ground truth is more valuable than ever.

🧰 Where You Add What AI Can’t

AI Thinks You Know
“No leak detected” Subfloor is wet. Detected by IR camera.
“Energy efficiency is good” Ducts are crushed from an old remodel
“IAQ levels stable” Odor is masked by air freshener, not addressed
“Material is sustainable” Material fails in moisture, used improperly

So while AI is part of the ESG puzzle…

You’re the part that touches the wall, lifts the panel, and finds the truth.

🛠 How to Turn Ground Truth Into Value

Take photos and write clear field notes
This becomes the proof behind the dashboards.

Offer verification support
“We can run post-dry IAQ or moisture testing if your team needs data for reports.”

Flag discrepancies
“If your system didn’t catch this, want us to document it for the record?”

Become the reality check — respectfully
You’re not discrediting their tech. You’re making it honest.

🧭 How to Bring It Up Without Sounding Critical

“We’ve worked in a few smart buildings — if your sensors didn’t catch this one, we’re happy to log it and add to your file.”

“Want us to prep a brief to back up your AI reports? Helps close the loop for insurers or audits.”

“This isn’t showing up on your dashboard, but we’ve got ground data if you want to include it.”

🧠 TL;DR for the Restoration Crew

AI can scan, flag, and forecast — but it still can’t walk the jobsite.

If you can be the trusted set of boots that verifies what machines can’t see,
you become essential.

Not just to the client…
But to the entire system that’s trying to prove that building is worth the money, trust, or lease.

You are the human edge of ESG.