Business Continuity ESG Blog

The ‘S’ in ESG Is About People — and You’re One of Them

Written by William Tygart | 6/19/25 7:51 PM

In the ESG world (Environmental, Social, Governance), the “S” doesn’t get much attention.
It’s not about carbon or certifications.
It’s about humans.

  • How are workers treated?

  • Are buildings safe and inclusive?

  • Does the project respect the people on-site?

And in 2025, this once-soft topic is now a hard requirement.
Investors, insurers, and tenants are asking tough questions about how buildings operate — and they’re starting with the people doing the work.

That’s you.

👷 The Social Lens Is Looking at You Now

Let’s break down what the “S” in ESG really means for someone in restoration:

Social Concern What It Looks Like On-Site
Worker safety Do your techs have PPE, breaks, and training?
Labor equity Are subcontractors paid fairly and treated with respect?
Community impact Are you disrupting tenants or neighbors?
Language & access Can signage or instructions be understood by everyone on-site?
Clean-up & dignity Is the site returned in a way that feels safe and respectful?

This isn’t about being perfect.
It’s about being accountable.

🧰 How to Make Your Work Socially Strong

  1. Make safety visible
    PPE, signage, barrier tape — not just for OSHA, but for optics. Document it.

  2. Respect tenant space
    Quiet zones, clean walk paths, friendly communication — small things that say “we see you.”

  3. Empower your team
    Let your techs know they’re part of a visible operation — and the way they show up matters.

  4. Document how you treat people
    If you onboard subcontractors, walk them through safety and culture. Keep that record.

  5. Speak up when things feel off
    If a GC or manager wants you to rush work that endangers someone — flag it. That’s your S score.

🧭 How to Talk About It With CRE Clients

“We’ve been leaning into the social side of ESG — things like tenant comfort, safe walk zones, and jobsite equity. Want us to flag any areas of concern as we go?”

Or:

“If you’re reporting to investors or managing ESG goals, we can include a labor compliance checklist and clean-up protocol — makes things easier on the back end.”

You’re not posturing.
You’re connecting their values to your value.

🧠 TL;DR for the Restoration Crew

The “S” in ESG used to be invisible.
Now it’s on the bid sheet.
It’s in the investor review.
It’s behind the tenant renewal.

If you can show — clearly and confidently — that your team treats people like people,
you’re not just doing restoration.
You’re doing reputation repair before it’s needed.

And that’s a rare kind of power.